Matern’ella Hanging Unscented Wet Wipes with Probiotics, Extra Large Size Adult Wipes Made of Plant - Based Fibers，Alcohol-Free,Butt Wipes, 640 Wipes in Total Wet Wipes with Sustainable Hygiene Soft Mild Formula Suitable for Travel toilet paper xl

At Maternella, we are committed to ensuring a secure and easy shopping experience. Please read our payment policy below for more details on how payments are processed on our website:

Accepted Payment Methods：

We accept the following payment methods:

• PayPal
• Credit and debit cards (Visa, American Express, JCB, Maestro, Mastercard, Apple Pay, Google Pay, IDEAL, Bancontact, or Klarna)
  

Payment Processing

All payments are processed securely through our trusted payment gateways. Your payment details are encrypted using SSL technology to ensure your personal and financial information is protected.

Payment Authorization

By completing your purchase, you authorize Maternella to charge the total amount of your order, including applicable taxes and shipping fees, to your chosen payment method.

Currency

All prices are listed in USD (U.S. Dollars). If your credit or debit card uses another currency, your bank will apply the corresponding conversation rate of the currency you choose depending on the website you are on.

Payment Confirmation

Once your payment is successfully processed, you will receive an email confirmation with your order details. Please check your email for any updates regarding your order status.

Order Modifications and Cancellations

If you need to modify or cancel your order, please contact us as soon as possible. We can only process changes or cancellations if your order has not yet been shipped.

Billing Information

You are responsible for providing accurate billing information. Any errors or delays in processing your payment due to incorrect details may result in order delays or cancellation.

For any questions or issues related to payment, please feel free to contact our customer support team.

Privacy Statement

We take your privacy seriously. This privacy statement explains how Maternella (collectively, “we,” “us,” or “our”) collects, uses, shares, and processes your information.

Collection and Use of Personal Data

Personal data pertains to any information that possesses the capacity to identify you, either in a direct manner or through inference. This not only comprises overt identifiers but also encompasses anonymous data which, when associated with other elements, can lead back to you. However, it's crucial to draw a distinction. Data that has undergone irreversible anonymization or been aggregated to such an extent that, regardless of being cross-referenced with other information, fails to disclose your identity, is excluded from the definition of personal data. In essence, if we cannot, under any circumstances, single you out based on the data, it no longer qualifies as personal data.

Promoting Safety and Security

We adhere to the principles of legality, fairness, and transparency, collecting and processing only the minimal amount of data necessary for specific purposes. We take both technical and administrative measures to safeguard the security of your data. Personal information is used primarily to verify accounts and monitor user activity, ensuring the safety and security of our services. This includes detecting and preventing fraud, as well as investigating any suspicious or potentially illegal activities, or violations of our terms and policies. This data processing is carried out based on our legitimate interest in protecting the integrity of our products and services.

Types of Personal Data We Collect and How We Use It

Personal Data We Collect

1. Data You Provide:

We collect personal data that you provide when you interact with us, such as when you create an account, contact us, participate in surveys, or use our online tools like chat or customer support. If you make a purchase, we collect data related to that transaction, which may include payment information (e.g., credit or debit card details), account authentication details, and your billing, shipping, and contact information.

2. Data About Your Use of Our Services and Products:

When you visit our website or use our services, we may collect information about the device you are using, including its unique identifier, IP address, operating system, internet browser type, and usage patterns. We may also collect diagnostic and location data from your device, such as through GPS, IP address, or other technologies, to enhance our products and services. This helps us provide a better experience and improve functionality.

How We Use Your Personal Data

In general, we use your personal data to provide, enhance, and develop our products and services, to communicate with you, offer relevant advertisements and services, and ensure the safety and security of our business and customers.

1. To Provide, Improve, and Develop Our Products and Services:

We use personal data to help us provide, improve, and enhance our products, services, and advertisements. This includes using the data for research, analysis, and audits. Our processing of personal data for these purposes is based on our legitimate interest in offering you better products and services and ensuring business continuity. If you participate in promotions such as contests, we may use the data you provide to manage and administer those programs. Please note that additional rules may apply to certain activities, and we recommend reviewing them for more detailed information on how we handle your personal data.

2. To Communicate With You:

With your explicit consent, we may use your personal data to send marketing communications about our own products and services, update you on your account or transactions, and inform you about changes to our policies or terms. If you no longer wish to receive marketing emails, you can opt out by contacting us. We may also use your data to process and respond to your inquiries or requests. Additionally, with your consent, we may share your personal data with third-party partners who may send you marketing communications related to their products or services. We may also use your data to personalize your experience with our products, services, and third-party websites, and to assess the effectiveness of our promotional campaigns.

NOTE: For any of the data uses described above that require your explicit consent, you have the right to withdraw your consent at any time by contacting us.

Definition of "Cookies"

Cookies are small text files stored on your web browser that help retain information. They are commonly used to store and retrieve identifiers and other information on various devices, such as computers, smartphones, and tablets. We also utilize other technologies, including data stored on your device or browser, device-associated identifiers, and other software, for similar purposes. In this statement, we collectively refer to all these technologies as "cookies."

Use of Cookies

We use cookies to enhance, protect, and optimize our products and services. This includes personalizing content, delivering and measuring advertisements, understanding user behavior, and ensuring a safer browsing experience. The specific cookies we use may vary depending on the website and services you access.

Disclosure of Personal Data

We may share certain personal data with trusted partners who assist us in providing our products, services, or marketing efforts. However, any personal data shared with these partners is solely for the purpose of enhancing our offerings and advertising. We will not disclose your personal data to third parties for their own marketing purposes without your explicit prior consent.

Data Disclosure or Storage, Transfer, and Processing

ⅰ. Fulfilment of legal obligations:

Due to the mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have occurred and certain legal obligations need to be fulfilled. Treatment of personal data of EEA residents ---As described below, if you reside within the European Economic Area (EEA), our processing of your personal data will be legitimized: Whenever we require your consent for the processing of your personal data such processing will be justified pursuant to Article 6(1) of the General Data Protection Regulation (EU) ("GDPR").

ⅱ. For the purpose of reasonable implementation or application of this article:

We may share personal data with all our-affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

ⅲ. Legal Compliance and Security or Protect Other Rights

It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

Your Rights

You have the right to access, correct, or delete your personal data. You may also restrict or object to its processing and receive it in a standard format. You can file a complaint with the data protection authority. We may request verification of your identity when exercising these rights.

Third-Party Websites and Services

Our website may include links to third-party websites, products, or services that are associated with us. However, we do not assume any responsibility for their privacy policies or practices. We are not responsible for the privacy practices of these third parties, nor do we control the content or information found on their websites or through their services. This Privacy Statement only applies to data collected by us through our own products and services. We recommend that you review the privacy policies of any third-party sites or services before using them.

Data Security, Integrity, and Retention

We implement reasonable technical, administrative, and physical security measures to protect your data and prevent unauthorized access, ensuring that the data we collect is used appropriately. Your personal data will be retained for as long as necessary to fulfill the purposes described in this Privacy Statement, unless a longer retention period is required or permitted by law.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in technology, industry practices, and regulatory requirements, among other factors. By continuing to use our products and services after the updated Privacy Statement becomes effective, you consent to the revised terms. If you do not agree with the updated Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created.

Notice:

• Our website will securely collect personal information, such as credit card numbers, on pages protected by SSL technology.
• Our website will not sell users' contact information.
• Our website will not use users' personal information or images for advertising without their consent.
• Our website will not primarily aim to collect users' personal information.
• We prohibit offering free gifts or incentives on our website, except in the following cases:
  • When provided during a user's purchase.
  • As part of a marketing campaign.
  • When the primary purpose is not to collect users' personal information.

These terms of service shall be governed by and construed in accordance with the laws of US.

If you have any questions about this Privacy Statement or its implementation, feel free to reach out to us at tiktok-usa@chz-china.com .