Hello and thank you for choosing Maternella 😎. To ensure your orders are delivered with care and efficiency, here's our comprehensive shipping policy.Please take a moment to familiarize yourself with our shipping policy.

Our main markets are the United States.Our domestic shipping covers all 50 US states The details are as follows:

I. Shipping Methods

Project NameShipping TimeStandard Shipping

7 business days

*The shipping duration provided is an estimate and it starts counting from the actual shipping date, not the date when the order was placed. Please note that it might exceed the initially expected date because of factors such as an incorrect or invalid address, the necessary customs clearance procedures that could cause delays, or other unforeseen circumstances.

1.Standard Shipping

• This is our most economical option, perfect for those who don't mind a bit of a wait. The estimated delivery time is [7 business days].  Business days exclude weekends and public holidays.
•  It's the perfect choice when you can afford to wait a tad longer and save on shipping expenses.

       2.Priority Shipping

• Priority Shipping is a swift delivery option. If time is of the essence and you're eager to get your hands on your new goodies pronto, our expedited shipping service has got you covered. Once dispatched, it can usually be delivered within [7-10 business days].
• Please note, this premium service does come with an additional cost, reflecting its speed and efficiency.

II. Shipping Costs

CountryShipping FeeCalculation RulesUS$4.000.0KG-1.5KGUS$4.001.5KG-3KGUS$7.003KG-6KG

 1. Shipping $4 for two or one items 
 2.Shipping $7 for three items

III. Order order issues

Delivery Time=Processing Time+Shipping Time

For example, if you order a piece of wipes, it will typically entail 1 business day for order processing. Subsequently, with our Standard Shipping option, the shipping process will span 4 - 5 business days. In total, you can anticipate receiving your wipes within a timeframe of 6 - 7 business days.About TaxOn rare occasions, your local government may levy customs fees on your orders. Please note that these charges are not imposed by our website, and you, as the recipient, will be liable for them. We regret any inconvenience this may cause, but it's important to understand that we have no jurisdiction over the customs procedures and decisions in your country or elsewhere. For detailed information regarding customs fees, duties, and taxes, we recommend that you directly contact your local customs office.Note:

• Shipping methods:4PX、YunExpress、Wanb Express、UBI and so on.
• Please ensure the accuracy of all your shipping details prior to placing an order. Once your order has been processed or dispatched, it will no longer be possible to modify your shipping address.

Thank you for trusting our business.If you have any questions, please contact our customer service center:tiktok-usa@chz-china.com for help with your order.